Volume 25, Issue 2 (March-April 2026)
Payesh 2026, 25(2): 179-185 |
Back to browse issues page
Ethics code: IR.SSU.SPH.REC.1402.074
Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
Jafari H, Rahimi Zarchi M K, Haiery L, Ghomi F, Afkhami Aghda F. Assessment of pharmacies in Yazd city with the criteria of elderly-friendly pharmacy in 2023. Payesh 2026; 25 (2) :179-185
URL: http://payeshjournal.ir/article-1-2735-en.html
URL: http://payeshjournal.ir/article-1-2735-en.html
Hasan Jafari1 
, Mohammad Kazem Rahimi Zarchi2 , Leila Haiery3 , Farnosh Ghomi4 , Faezeh Afkhami Aghda *5
, Mohammad Kazem Rahimi Zarchi2 , Leila Haiery3 , Farnosh Ghomi4 , Faezeh Afkhami Aghda *5
1- Health Policy and Management Research Center, Department of Health Care Management, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
2- Assistant Professor, Health Policy and Management Research Center, Department of Health Care Management, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
3- School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
4- 4Master's student, Department of Statistics and Epidemiology, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
5- Department of Geriatric Health, Shahid Sadougi University of Medical Sciences, Yazd, Iran
2- Assistant Professor, Health Policy and Management Research Center, Department of Health Care Management, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
3- School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
4- 4Master's student, Department of Statistics and Epidemiology, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
5- Department of Geriatric Health, Shahid Sadougi University of Medical Sciences, Yazd, Iran
Abstract: (66 Views)
Objective (s): The increasing elderly population requires the establishment of health and treatment centers that specifically address their needs. This study aims to evaluate the compliance of pharmacies in Yazd City, with established standards for elderly-friendly services. The goal is to assess how well these pharmacies meet the unique requirements of older adults.
Methods: This descriptive cross-sectional study was conducted in 2023 and involved a comprehensive evaluation of 148 private pharmacies among 151 ones in Yazd city, utilizing a full enumeration method. Data collection was performed through observation by researchers, interviewing the pharmacy manager, and using a checklist that included 28 items, which were divided into four main categories: physical environment (7 questions), care services (16 questions), supply and procurement of pharmaceutical services (4 questions), and emotional support (1 question). The scoring method of the checklist was based on a three-option Likert scale (No, To some extent, Yes). Scores from 28 to 42 were considered weak, 43 to 56 moderate, 57 to 70 good, and 71 to 84 very good.
Results: The findings revealed that the emotional dimension received the highest scor (2/91±0/349) indicating a strong emphasis on this aspect in pharmacies located in Yazd city. In contrast, the care dimension scored the lowest (2/0±36/47), with only 19 pharmacies (12.8%) rated as good, and none earning a very good rating. A significant majority, 123 pharmacies (83.1%), were classified as average, and 6 pharmacies (4.1) were rated as weak. Among the specific survey questions, "Do pharmacy staff treat the elderly properly?" had the highest mean score of 2.91 ± 0.349 on a three-point scale. On the other hand, the question "Are CPR devices available in the pharmacy?" received the lowest score of 1.00 on the same scale.
Conclusion: despite the efforts made, there is still a need to improve pharmacy infrastructure and services to fully comply with the criteria of an age-friendly pharmacy. This evaluation also showed that in prder to enhance interactions with older adults and provide services tailored to their needs, training in this area is necessary.
Methods: This descriptive cross-sectional study was conducted in 2023 and involved a comprehensive evaluation of 148 private pharmacies among 151 ones in Yazd city, utilizing a full enumeration method. Data collection was performed through observation by researchers, interviewing the pharmacy manager, and using a checklist that included 28 items, which were divided into four main categories: physical environment (7 questions), care services (16 questions), supply and procurement of pharmaceutical services (4 questions), and emotional support (1 question). The scoring method of the checklist was based on a three-option Likert scale (No, To some extent, Yes). Scores from 28 to 42 were considered weak, 43 to 56 moderate, 57 to 70 good, and 71 to 84 very good.
Results: The findings revealed that the emotional dimension received the highest scor (2/91±0/349) indicating a strong emphasis on this aspect in pharmacies located in Yazd city. In contrast, the care dimension scored the lowest (2/0±36/47), with only 19 pharmacies (12.8%) rated as good, and none earning a very good rating. A significant majority, 123 pharmacies (83.1%), were classified as average, and 6 pharmacies (4.1) were rated as weak. Among the specific survey questions, "Do pharmacy staff treat the elderly properly?" had the highest mean score of 2.91 ± 0.349 on a three-point scale. On the other hand, the question "Are CPR devices available in the pharmacy?" received the lowest score of 1.00 on the same scale.
Conclusion: despite the efforts made, there is still a need to improve pharmacy infrastructure and services to fully comply with the criteria of an age-friendly pharmacy. This evaluation also showed that in prder to enhance interactions with older adults and provide services tailored to their needs, training in this area is necessary.
type of study: Descriptive |
Subject:
Social Determinants of Health
Received: 2024/11/29 | Accepted: 2025/12/7 | ePublished ahead of print: 2026/04/11 | Published: 2026/04/21
Received: 2024/11/29 | Accepted: 2025/12/7 | ePublished ahead of print: 2026/04/11 | Published: 2026/04/21
References
1. Jafari H, Pourreza A, Kabiri N, Khodyari-Zarnaq R. Main actors in the new population policy with a growing trend in Iran: a stakeholder analysis. Journal of Health, Population, and Nutrition 2022;41: 52 [DOI:10.1186/s41043-022-00338-2]
2. Rahmati-Yami M, Ravanbod R, Vakilian F, Ravari M. The effects of routine breathing and gradual device-guided slow breathing exercises on the quality of life, physical functional performance, and blood pressure in elderly patients with chronic heart failure. Salmand: Iranian Journal of Ageing 2025;19:572-589 [Persian] [DOI:10.32598/sija.2024.3710.2]
3. Aghajani T, Solhi M, Forughan M, Ezattifard A, Ghahremanzadeh, et al. Exploring the impact of social support on mental health among elderly in west health center of tehran, Iran. Salmand: Iranian Journal of Ageing; 2026;20:578-593 [Persian]
4. Nazmfar H, Shirnia parijani A, Shokri Firoozjah P, Hatami Khanghahi T. Evaluation of the indicators of an elderly-friendly city: The Case study of Babol city areas. Geographical Planning of Space 2023;13: 39-56 [Persian]
5. Zeng Y, Chen B. Evaluation of aging-friendly public spaces in old urban communities based on ipa method-a case study of shouyi community in wuhan. Buildings 2024;14:2362 [DOI:10.3390/buildings14082362]
6. Tiraphat S, Kasemsup V, Buntup D, Munisamy M, Nguyen TH, Hpone Myint A. Active aging in asean countries: Influences from age-friendly environments, lifestyles, and socio-demographic factors. International Journal of Environmental Research and Public Health 2021;18:8290 [DOI:10.3390/ijerph18168290]
7. Tajvar M, Torabi M, Dargahi H, Atashbahar O, Sajadi H S. Assessing the isfahan hospitals based on the world health organization's age-friendly hospital model: A mixed method study. Salmand: Iranian Journal of Ageing 2023;18:234-251 [Persian] [DOI:10.32598/sija.2023.3536.1]
8. Bastani P, Dehghani M, Ahmadi Marzaleh M. Assessing shiraz pharmacies according to senior-friendly criteria. Salmand: Iranian Journal of Ageing 2017;12:116-123 [Persian] [DOI:10.21859/sija-1201116]
9. Burkey ML, Bhadury J, Eiselt HA. A location-based comparison of health care services in four US states with efficiency and equity. Socio-Economic Planning Sciences 2012;46:157-163 [DOI:10.1016/j.seps.2012.01.002]
10. Bastani P, Marzaleh MA, Dehghani M, Falahatzadeh M, Rahmati E, Tahernezhad A. The status of Iranian hospital pharmacies according to age-friendly pharmacies criteria. Journal of Advanced Pharmaceutical Technology & Research 2017;8:120-124 [DOI:10.4103/japtr.JAPTR_118_17]
11. Malet-Larrea A, Arbillaga L, Gastelurrutia MA, Larranaga B, Garay A, Benrimoj SI et al. Defining and characterising age-friendly community pharmacies: A qualitative study. International Journal of Pharmacy Practice 2019;27:25-33 [DOI:10.1111/ijpp.12451]
12. Soleimani Kebria F, Sum S, Tirgar A, Pourhadi S, Delbari A, Shati M et al . Explanation of the Structural-functional Challenges of Comprehensive Health Centers in Babol City, Iran, Based on the Guidelines of the World Health Organization's Elderly-friendly Centers. Salmand: Iranian Journal of Ageing 2023; 18:14-31[Persian] [DOI:10.32598/sija.2022.327.9]
13. Chen SC, Lee KH, Horng DJ, & Huang PJ. Integrating the public health services model into age-friendly pharmacies: a case study on the pharmacies in Taiwan. In Health Care2021;9:1589 [DOI:10.3390/healthcare9111589]
14. Marcum ZA, Hanlon JT, & Murray M. D. Improving medication adherence and health outcomes in older adults: an evidence-based review of randomized controlled trials. Drugs & aging 2017;34:191-20 [DOI:10.1007/s40266-016-0433-7]
15. Lui CW, Everingham JA, Warburton J, Cuthill M, Bartlett H. What makes a community age-friendly: A review of international literature. Australasian Journal on Ageing 2009;28:116-126 [DOI:10.1111/j.1741-6612.2009.00355.x]
16. Gilmartin-Thomas JF, Orlu M, Alsaeed D, Donovan B. Using public engagement and consultation to inform the development of ageing- and dementia-friendly pharmacies - Innovative practice. Dementia (London) 2020;19:1237-1243 [DOI:10.1177/1471301217725896]
17. Sohrabi Z, Zabihi Zazoly A, Ramezani Gh, Norouzi A, Keshavarzi MH , Pourbairamian Gh et al. the status of creative teaching in medical classes and solutions for its promotion. Shiraz E-Medical Journal 2023;24:e138760[Persian] [DOI:10.5812/semj-138760]
18. Rahimyan M, Sahebzadeh MA. A Study of the Satisfaction Rate of Elderly Patients in General Hospitals Affiliated with the Isfahan University of Medical Sciences in 2009, Teb va Tazkieh 2010; 20:46-58[Persian]
19. Kiani F, Mahmoudi Majdabadi Farahani M, Haji Nabi K. Factors Affecting the Expansion of Elderly-Friendly Hospitals in Iran: Factor Analysis. Journal of Clinical Nursing and Midwifery [Internet] 2019; 8:355-367[Persian]
20. Cameron K, Morris A. Creating a senior-friendly pharmacy. The Consultant Pharmacist 2008;23:962-975 [DOI:10.4140/TCP.n.2008.962]
21. Ahmadi A, Seyedin H, Fadaye-Vatan R. Towards age-friendly hospitals in developing countries: A case study in Iran. Health Promotion Perspectives 2015;29:42-51 [DOI:10.15171/hpp.2015.006]
22. Esmalipour R, Salari P. Confidentiality in Pharmacy Practice. Iranian Journal of Medical Ethics and History of Medicine 2016;9:68-80 [Persian]
23. Ghafari Gilandah A, Mohammadi Ch, Davari E. Evaluating Elderly-friendly city indicators (A case study of Sari). Quarterly Journal of Environmental based Territorial Planning 2022;15:1-26[Persian]
24. Woo J, Mak B, Yeung F. Age-friendly primary health care: An assessment of current service provision for older adults in Hong Kong. Health Services Insights 2013;6:12434 [DOI:10.4137/HSI.S12434]
Send email to the article author
| Rights and Permissions | |
 |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |