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URL: 
http://payeshjournal.ir/article-1-244-en.html   
                    
                    
                    
					 
					
                 
                
                    
                    
                    
                    1- Department of Nursing, School of Nursing and Midwifery, 
Research Center for Addiction and Behavioral Sciences, NorthKhorasan 
University of Medical Sciences, Bojnurd, Iran 
 2- Modeling of Noncommunicable diseases Research center, 
Department of Biostatistics and Epidemiology, School of Public Health, 
Hamadan University of Medical Sciences, Hamadan, Iran 
 3- Be'sat Hospital, Hamadan University of Medical Sciences, Hamadan, Iran 
                    
                    
                    Abstract:       (5683 Views)
                    
                    
                    Objective (s): One of the indicators used in 
evaluating the emergency department is patient’s waiting time for 
receiving diagnostic services and treatment. This study aimed to 
determine trauma patients' waiting time referred to an emergency 
department.
Methods: In this cross-sectional study, a sample of 
trauma patients referred to an emergency department affiliated to 
Hamedan University of Medical Sciences in Hamadan, Iran were studied 
using the convenience sampling method. Data were collected using a 
designed questionnaire and explored by performing descriptive 
statistics.
Results: In all 391trauma patients were studied. 79.5% of
 trauma patients referred in evening and more than half of participants 
attended themselves to the emergency department. The mean waiting time 
to be visited by a general physician was 3.9 minutes. The mean waiting 
time to be visited by a resident and intern was 77.1 minutes and 88.9 
minutes respectively. Delay time for performing the first consultation 
was 35 minutes. 35% of delay was related to lack of guide boards, and 
47.3% and 33% of factors were related to lack of personnel for per 
forming services and that patients were agitated, respectively.
Conclusion:
 Waiting time for trauma patients was more than the standard. Indeed 
reducing waiting time in emergency departments is essential.
                    
                    
                    
                    
                    
                    type of study:  
Descriptive |
                    
                      
Accepted: 2014/04/6 | ePublished ahead of print: 2015/01/31 | Published: 2015/03/15