Maryam MaddiNeshat, Ghodrat -Allah Roshanaei, Behroz Azimi, Akram Niknam. Assessing trauma patients' waiting time and its associated factors referred to an emergency department. Payesh 2015; 14 (2) :155-165
URL:
http://payeshjournal.ir/article-1-244-en.html
1- Department of Nursing, School of Nursing and Midwifery,
Research Center for Addiction and Behavioral Sciences, NorthKhorasan
University of Medical Sciences, Bojnurd, Iran
2- Modeling of Noncommunicable diseases Research center,
Department of Biostatistics and Epidemiology, School of Public Health,
Hamadan University of Medical Sciences, Hamadan, Iran
3- Be'sat Hospital, Hamadan University of Medical Sciences, Hamadan, Iran
Abstract: (4934 Views)
Objective (s): One of the indicators used in
evaluating the emergency department is patient’s waiting time for
receiving diagnostic services and treatment. This study aimed to
determine trauma patients' waiting time referred to an emergency
department.
Methods: In this cross-sectional study, a sample of
trauma patients referred to an emergency department affiliated to
Hamedan University of Medical Sciences in Hamadan, Iran were studied
using the convenience sampling method. Data were collected using a
designed questionnaire and explored by performing descriptive
statistics.
Results: In all 391trauma patients were studied. 79.5% of
trauma patients referred in evening and more than half of participants
attended themselves to the emergency department. The mean waiting time
to be visited by a general physician was 3.9 minutes. The mean waiting
time to be visited by a resident and intern was 77.1 minutes and 88.9
minutes respectively. Delay time for performing the first consultation
was 35 minutes. 35% of delay was related to lack of guide boards, and
47.3% and 33% of factors were related to lack of personnel for per
forming services and that patients were agitated, respectively.
Conclusion:
Waiting time for trauma patients was more than the standard. Indeed
reducing waiting time in emergency departments is essential.
type of study:
Descriptive |
Accepted: 2014/04/6 | ePublished ahead of print: 2015/01/31 | Published: 2015/03/15