Outpatient flow analysis and waiting time in a radiology department - Payesh (Health Monitor)
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Volume 12, Issue 2 (March-April 2013)                   Payesh 2013, 12(2): 195-204 | Back to browse issues page

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Fatemeh Noori, Seyed Jamal Aldin Tabibi, Afsoon Aeenparast, Masood Salehi. Outpatient flow analysis and waiting time in a radiology department. Payesh 2013; 12 (2) :195-204
URL: http://payeshjournal.ir/article-1-381-en.html
Abstract:   (5268 Views)
Objective (s): To analyze outpatient flow in a radiology department to estimate outpatients waiting time for radiology services.
Methods: This was a cross sectional study with the target population of all patients attending the radiology department of Shahid Hashemi Nejad Hospital in Tehran.
Result: In all data for 303 patients were analyzed. The average waiting time for entering plain X-ray room was 10.87 minutes (SD=10.86) and the average waiting time for entering special X-ray room was 62.00 minutes (SD=53.49). The most important factors for waiting time in radiology department were the type of service, and muliple entering. Analyzing the correlation of outpatient waiting time and their entrance showed a positive correlation with waiting time for plain X-ray services and a negative correlation with waiting time for special X-ray services (P=0.001).
Conclusion: The findings suggest that assessing wating time might help to schedule outpatient and appointment system more effectively.
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type of study: Descriptive |
Accepted: 2013/03/11 | ePublished ahead of print: 2013/05/11 | Published: 2013/03/15

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